Consult the frequently asked questions about the Optline products.

• How much does the delivery cost? The shipping costs 35.00. For orders above the amount of 99.00 the delivery is free.
• Wich courier do you use? The deliveries are handled by the GLS courier through the trackable delivery system from Monday to Friday.
• Delivery times? The orders received within 12.00 are entrusted to the courier on the very same day and are usually delivered within 48h. We commit ourselves to evade and deliver in the shortest amount of time.

• Can I return a product? You can return a product within 14 days from the delivery provided that the products are not worn or damaged and if the pacakging is intact.
• How can I make a return? You have to initiate the return procedure in the orders section of your restricted area, download the return form and follow the instructions. Any unauthorized return shall not be reimbursed.
• Which are the return costs? The delivery costs shall be borne by you and you can also choose any courier of your liking. Please use a trackable delivery system.
• How long will it take for me to be reimbursed? If the return conditions have been respected, the reimbursement shall be issued through the payment method used during the order. The reimbursement shall be carried out within 14 business days from the date of receipt of the package.
• Can I cancel an order? Our order preparation procedures are very quick as we strive to evade the orders within the day of purchase. As a result, it is not always possible to cancel an order, especially after it is being prepared. Before confirming an order we kindly ask you to check all data. In case of any necessity, please call us at the following number: 0375820700.